30/09/2020: This is an update on the current situation. Given the current financial climate, and with countries approaching a 2nd lockdown, business has become increasingly difficult. Earlier this year posting orders via ship caused long delays in delivery, and we found our business struggling, The global lockdown caused havoc among delivery companies as planes were not operating and there was a shortage of staff in the delivery chain.

Due to delivery delays, many customers claimed refunds, and PayPal have suspended our accounts, leaving us with no working capital, and unable to accept payments for any further business. PayPal Thailand has since stopped its service, so we cannot open a new PayPal account, and we have no other means of accepting payments. More details here: https://www.paypal.com/th/webapps/mpp/2021relaunch?locale.x=en_TH

Our business partner Tao had to have a hysterectomy. She has been diagnosed with stage 3 cancer and is commencing treatment next week. This is devastating news and it means the support of her family is imperative, and it is also important that the stress of day-to-day business is avoided. Tao also has developed rheumatoid arthritis, for which she is receiving treatment, which has a severe physical impact.

Since the pandemic it has been an uphill battle and it has become impossible for us to continue. Therefore we must write this business off and cease trading. We are sorry for the inconvenience this has caused.

We hope you understand the position this has left us in and the difficult decision we have had to make. We would like to sincerely thank you for all your support over the years.

The Team

Diamond Retro

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